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Warranty

We stand behind the quality of our products and offer a limited warranty on our products, including LED bulbs, floor mats, LED light bars, headlights, small lights, rooftop tents, side tents, camping lights, camping light tripods, etc., but does not include decoders, accessories, The warranty covers any defects in materials or workmanship under normal use during the warranty period.

Warranty period

Different products have different warranty periods, as follows:

warranty period

The warranty period is three years from the date of purchase.

warranty covers

any factory defects and any issue with  main chip, ( do not cover water damge issue with warranty)

pleasae note

We stand by the product quality and provide limited warranty for Off-road LED Pod Lights,The warranty period is five years from the date of purchase.

Warranty does not cover

The following specific situations are not eligible for warranty:

  • Damage caused by improper installation, unauthorized repair, misuse, abuse, neglect, missing parts and/or modifications.

  • Accidental damage or collision.

  • Damage caused by exposure to chemical contaminants and corrosive agents.

  • Products lost or damaged due to natural disasters.

  • Products lacking original proof of purchase.

  • Products purchased "as is" have known defects such as customs clearance, factory seconds, etc.

Thank you for choosing Novsight products, we will wholeheartedly provide you with quality service. If you have any questions or suggestions about our warranty policy, please feel free to contact us.

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